FREQUENTLY ASKED QUESTIONS - FAQS
General FAQS
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YES! Join us for a workshop where we teach you the magic of floral arranging! We provide flowers + supplies and the arrangement is yours to take home a. We can't wait to see you there! Keep an eye on workshop dates on our instagram @rosejasmineatl + @rosejasminevienna
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Bouquets are flower arrangements without vases! Our bouquets are stems of carefully arranged florals that are wrapped in paper. They do not come with a vase. Arrangements are florals arranged inside of a vase.
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Flowers go through quite a journey before they end up on your table! We source our flowers globally. They are often shipped long distances and their delicacy requires intentional care. This careful handling process, long distance sourcing, basic economic factors, and our artistic and one-of-a-kind building techniques all contribute to increased pricing of florals.
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Our customer promise is to always deliver fresh and unique blooms for each and every order. To meet our quality standards this may mean we need to substitute a flower and/or color in your order to respond to those unpredictable moments. But we will always inform you about the same and take your confirmation.
Also each florist uses a different technique which might give a certain look but nevertheless they will be stunning!
Order & Delivery FAQS
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We offer both an online and in-person experience by either of our shops to build your own bouquet. Our floral assistants are happy to help you build something one-of-a-kind. Don’t feel like it? We can make you something right then and there as well! We will package your florals for you to take home and send you off with floral food.
Our website features our floral collection where you can place an order for pick up or delivery. You can also grab anything from our collection as a walk-up customer if you’re visiting us in person!
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Yes, we accept orders over phone as we understand the urgency of your order and how it might not be the right time for you to go through a process via our website.
+1 (404) 494-6473 you can call us or text us at this number anytime.
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Need to make an update to an address, card,etc? No problem! We’ve got you covered. Just give us a call or text us directly on +1 (404) 494-6473 and we will be able to accommodate most changes for you.
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Of course! Make sure to add a comment while placing an order requesting for pictures prior delivery and our team will send you pictures on the number (senders/your number) provided via iMessage.
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You will receive an e-mail notifying you when your florals have been delivered.
Custom orders & events FAQS
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Yes! Wherever you get your inspiration from we can recreate it for you (even if it’s a chatgpt made design).
Also we can customize florals in your budget as well, tell us your budget and we will create magic for you in that.
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Yes! Our in-house florists would love to bring your vision to life. We have created everything from red carpet florals, to birthday florals from proposal florals, to corporate conference table centerpieces.
Let us partner with you to create some floral magic and put your guests in awe!
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Don’t see anything from our floral collection that could be customized to suit your needs? No problem! We would love to chat with you about a custom order!
+1 (404) 494-6473 you can call us or text us at this number anytime.
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Yes! You can but we require a minimum 24hr notice for most of our event florals to make sure we can source all the florals you need for your event! But booking 1-4 weeks in advance is ideal.
If you're panicking and having an tomorrow- give us a call +1 (404) 494-6473 and we'll see what we can do!
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We take a 20% deposit of your total as a confirmation and the rest can be paid on the day of delivery/pick up.